AI and ERP: the wave that is coming

The integration of artificial intelligence (AI) into ERP systems significantly enhances their ability to support business operations. ERP structures and manages core operations and artificial intelligence complements these systems, enabling smarter automation, deeper insights, and faster data-driven decisions.

The adoption of AI has garnered attention and in 2025 businesses can no longer overlook it. The debate has shifted from a small circle to a broader one. This shift is due to the continuous and rapid evolution of AI technologies since the launch of OpenAI’s ChatGPT, which made AI accessible to a wider audience.

Microsoft’s total investment in AI is estimated to be at least $40 billion, covering various areas such as research, acquisitions, and strategic partnerships. This includes its fundamental relationship with OpenAI and strategic investments in other AI leaders.

The introduction of AI into ERP systems involves the integration of advanced technologies such as machine learning algorithms, natural language processing capabilities, generative AI, and predictive analytics. This contribution enables ERP platforms to distill actionable insights from massive data sets, streamline and automate complex workflows, sharpen planning accuracy, enhance forecasting accuracy, introduce virtual assistants, and improve performance analysis.

Manufacturers are increasingly integrating AI assistants and bots into their ERP. This is not just a passing trend – it seems to be a shift towards more automated and efficient workflows. We see that Cloud ERP systems are no longer just about data management. They pave the way for wider access to AI opportunities. By harnessing the power of the cloud, businesses of all sizes can leverage advanced AI tools without the need for large investments.

While many ERP solution vendors are moving forward with new AI features, some are lagging behind, trying to add the latest tools to stay competitive and meet customer demands. Some of them will likely resort to strategic acquisitions to accelerate the process of integrating AI features into their ERP solution.

The benefits of integrating AI into ERP systems are starting to become visible. The features supported by AI, such as real-time monitoring and predictive maintenance, have increased. With AI-enabled ERP systems, computer vision can be used for automated quality control and inspection. Intelligent order forecasting based on constraints and production schedules can also be implemented.