Coffee Lab has chosen SoftOne’s new innovative platform SHOPRANOS for the implementation of its B2B e-shop.

Coffee Lab, the leading Greek coffee franchise network with more than 170 stores in Greece and abroad, has chosen SoftOne’s new innovative eCommerce platform SHOPRANOS to create its B2B e-shop.

Coffee Lab has taken another significant step towards its digital transformation by creating a modern B2B e-shop that fully automates the company’s B2B sales operations, improves the communication among the HQ and the franchisees and enhances the purchasing experience. The project was implemented in collaboration with SoftOne’s partner, “Revival Consulting Services S.A.”

SHOPRANOS, with its cutting-edge features, automates the entire order cycle of the franchisees, while it fully integrates with Coffee Lab’s Soft1 ERP to further automate all updates regarding customers, inventory, price lists, and discounts. At the same time, SHOPRANOS significantly improves the level of service provided to franchisees, facilitating seamless communication and order-taking 24/7. Coffee Lab B2B e-shop operates seamlessly and safely on any device, during which detailed sales reports, dashboards, and integrated Google Analytics ensure full control over the online store.

Stelios Roumeliotis, Founder & CEO of Coffee Lab, stated: “SHOPRANOS fully met our company needs, making it the most reliable choice for automating Coffee Lab’s B2B e-shop. Through a quick implementation, we have a B2B e-shop with automated, 24/7, order-taking, without errors and delays, capable of meeting all the requirements of our franchise network and providing all the data needed for effective business decision-making.”