4 Benefits of ERP and e-Commerce Integration

It is commonly accepted that e-commerce is the “spearhead” of modern business operations, and as a result, an increasing number of companies are turning to virtual platforms to increase their sales. In that sense, integrating ERP and e-commerce platforms offers significant advantages that are worth considering.

Customer base management

The goal is to serve customers even faster and more efficiently. The integration of your ERP system and e-commerce platform will allow you to improve your database management, as it offers real-time integration, which in turn allows even closer contact with both customers and vendors. And thanks to the automation of tasks, you can automatically collect customer data, which means even faster and more efficient product delivery.

Inventory management

In any business, especially those specializing in e-commerce, inventory is critical center. Integrating ERP with e-commerce will enable you to manage your inventory even more efficiently, as the ERP system allows you to keep information about product prices and stock up to date. Furthermore, thanks to ERP, orders are completed automatically, preventing backlogging and issues with customers and within the business.

Combining accounting and invoicing

Another advantage of integrating ERP and e-commerce platforms is that it offers you the ability to sync two or more financial processes, such as accounting and invoicing. After accepting the order, the system can automatically proceed to issue the delivery note, while invoicing and accounting are done automatically, thus avoiding errors and delays.

Time and cost savings

It would not be an exaggeration to argue that the integration of ERP and e-commerce will help reduce time and cost, while also offer savings in operating expenses through the automation of all processes.