Cloud CRM = Customer Data Security

Cloud-based solution vendors offer secure platforms and ensure that your data is protected. Not only can they help your business safeguard your customer data, but they can also offer you access to this data from virtually anywhere. When it comes to data management, cloud CRM is much more reliable than any on-premise system.

One of the most significant advantages cloud CRM is that your data is protected with different encryption methods. Cloud-based solution vendors employ security experts and use advanced encryption systems to keep your CRM safe.

Business data stored in on-site data centers, are often the target of cyber-attacks and data theft attempts. Viruses are yet another risk for your valuable customer data, including customer details. Any such loss can have a direct impact on your reputation, and when using an on-site CRM, it is probably not possible to monitor the system on a 24-hour basis, unless your business possesses the required resources.

In the case of cloud CRM though, it is the vendor who employs the specialized personnel responsible for monitoring your data, keeping them safe, and taking immediate actions in case any threats are detected. If the system crashes as a result of a virus infection, your vendor will use the available backup files to restore your data – making cloud CRM the best option for storing on-site data.

Securing cloud CRM

A Software-as-a-Service (SaaS) vendor employs experts and highly competent maintenance personnel in order to ensure the security of your data on cloud CRM, and prevent any data leaks.

Different data and access protocols are applied to ensure cloud security. In regards to CRM security on the cloud, it is advised that you consider the following:
– Strong passwords
– Resetting passwords on a weekly basis
– Restricting and recording the number of people with cloud access.

Regardless of the size of your business either this is an SME or a multinational organization- CRM is essential to your operations. Partnering with a vendor that offers the best CRM protection is of crucial importance. Vendors offering cloud CRM systems are well aware of any risks and vulnerabilities, thus they guarantee that customers will not face any issues with their solutions.