Benaki Museum Case Study - SoftOne Technologies S.A

The internationally renowned Greek cultural center "Benaki Museum" preserves and makes accessible (as widely as possible) its diverse collections through a total of 6 open-to-public museums and 7 conservation laboratories. Benaki Museum hosts dozens of permanent, temporary and travelling exhibitions every year, while it organizes a variety of educational programs and events to both support scientific research and educate and engage its audiences.

Lack of interoperability between existing systems and applications, resulting in overlaps across internal processes
Increased complexity and low efficiency on project implementation
Absence of reliable statistics and consolidated reports
Difficulty in providing top-management with real-time performance data and insights
Significant implementation delays on decision-making

Detailed monitoring and allocation of all expenses, purchases and revenues (per museum activity or department)
Management of memberships and contributions
Event management (capacity, e-tickets, audiences etc.)
Sales management per museum shop
Exhibition management (logbook, conservation, financial data etc.)
Payroll cost allocation per museum department or activity
Online event performance monitoring (per category, department, time, profitability, exhibit etc.)
Advanced BI & Reporting tools, ready-to-use dashboards and reports for measuring and evaluating critical KPIs

Enhanced visitor experience
Unified museum management
Significant reduction of IT operating and maintenance costs
Extensive process automation resulting in significant time savings
24x7 reliable system operation, with no additional support requirements
Optimized IT management and resource allocation
Increased process control and monitoring, eliminating the overall probability of errors
Real-time access to museum data from anywhere and via any mobile device
Full, continuous compliance with GDPR data privacy regulation
Accurate, reliable performance reports resulting in faster decision-making

Company name

Benaki Museum

Industry

Cultural Centers & Museums

Application replaced

Kefalaio

Soft1 application

Soft1 Cloud ERP

Implemented by

SoftOne Technologies S.A.

Benaki Museum

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