SoftOne Technologies S.A > Featured Customers > Retail > Dimitriadis Action Stores Case Study

Company name

Dimitriadis S.A.

Industry

Outdoor Equipment & Sporting Goods

Application replaced

Eurofasma

Soft1 application

Soft1 ERP

Implemented by

Info Process

Dimitriadis Action Stores

Dimitriadis S.A. operates in the line of trading camping, skiing, water-sports and other outdoor equipment and sporting goods since 1982. The company exclusively represents well-known brands in the Greek market such as ROSSIGNOL, DYNASTAR, LANGE and VAUDE, distributing its products through an extended wholesales network and the Dimitriadis Action Stores (including the official online store).

Integrate all business processes in a single ERP system
Create extensive statistical reports
Optimize inventory control and management
Central oversight of all product distribution activities across the company’s wholesales network
Manage rapidly increasing retail needs
Support product import transactions from EU and third countries
Ensure seamless data transfer among the company’s headquarters and retail stores
Integrate DIMITRIADIS Action Stores official e-shop with the central data base

Unified all business processes in Soft1 ERP
Generated enhanced sales reports, utilizing the embedded QlikView BI tools
Designed an Inventory Control grid that enables the efficient management of stock status for products with advanced options such as color and size
Established a wholesales monitoring process based on the advanced Soft1 statistical analysis module, providing real-time sales estimation
Exploited the Soft1 retail capabilities for handling effectively existing POS systems and supporting special needs such as settlements and installments
Automated and simplified all costing imports processes, utilizing the Soft1 international transactions tools
Provided seamless store operation and reliable data transfer regardless of the stores operational mode (online/offline)
Utilized Soft1's advanced development tools for the direct and automated data import to and from the company’s online store

Business processes unification resulting into better and faster data processing
Enhanced reporting capabilities that fully support the decision-making processes
Reliable inventory control and management, providing real-time visibility in product stocks
Improved monitoring of product distribution, ensuring timely delivery to wholesales partners
Efficient retail business operation, delivering improved customer service
Automated product import transactions, processed in 100% compliance with all applicable regulations
Real-time data processing and evaluation deriving from retail stores
Significant time saving through automatic ERP data uploading to the company’s online store

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